Answer new-patient calls day and night
AI phone and text agents for chiropractic, medical and wellness practices.
In short: An AI receptionist for a medical or chiropractic office answers calls and messages when your team can't, says it is an AI, answers the questions you approve, books or requests new-patient visits, takes messages and texts your staff a summary. Anything medical, urgent or about a patient's care goes to your team. It never gives medical advice.
On the demo, we walk you through how the AI would handle your calls.
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Tell us about your practice. Jamie will be in touch.
What the AI does
- Answers new-patient calls and booking questions 24/7.
- Books, moves and confirms visits.
- Re-engages lapsed patients who agreed to hear from you.
- Routes anything medical or urgent to your staff.
How is an AI receptionist different from a medical answering service?
A medical answering service uses live operators who take messages, pass urgent calls to the on-call provider and, with some services, book appointments. An AI receptionist answers right away, can book or request visits on your calendar and sends a written summary of every call. Some practices use both: AI for routine calls, people for clinical and urgent calls.
| Feature | AI receptionist | Live answering service |
|---|---|---|
| Answers | Right away, any hour | When an operator is free |
| Books visits | Yes, on your calendar | Depends on the service |
| Written summary of each call | Yes | Depends on the service |
| Clinical and urgent calls | Sent to your team | Passed to the on-call provider |
What does an AI receptionist do for a chiropractic office?
For chiropractors, it answers new-patient calls, books or moves adjustment visits, and answers approved questions about first visits, hours, parking and what to bring. With patient consent, it can reach people who have not been back in a while. Questions about pain, injuries or care plans go to the doctor or front desk.
What the free check covers
An after-hours test call to your line (with your OK).
A count of lapsed patients you could contact (you run the report).
A sample call flow and reactivation message for your practice.
A one-page after-hours call plan for your practice: what the AI answers, what goes to your team, and your emergency wording.
Can it handle patient information under HIPAA?
Only after the right agreements are in place. Before any patient information goes through our system, your practice and AI2Market sign a Business Associate Agreement, and we turn on HIPAA protections under our platform provider's own agreement. We confirm in writing which features are covered before launch, and nothing else touches patient information. The free check uses no patient data.
Related pages
How we keep it clean
- Our AI says it is an AI. Calls may be recorded, and the agent says so.
- We only call or text people who said yes.
- Every text includes STOP.
- We send between 9 a.m. and 8 p.m. in the contact's time zone.
- We don't buy, rent or scrape contact lists.
- You own your data and your call recordings.
About AI2Market
AI2Market is run by founder Jamie Mentzer in Laguna Beach, California. Jamie builds and manages each AI system himself, so you talk to the person who builds it, not a sales team.
Frequently asked questions
Does the AI give medical advice?
No. It routes medical questions to your team.
What happens if a caller describes an emergency?
The agent tells the caller to hang up and call 911, or to call or text 988 for a mental health crisis. It does not try to assess symptoms. It then alerts your team right away with the caller's number, using the steps you choose, such as a text to the on-call provider.
Will patients know it's an AI?
Yes. The agent says it is an AI at the start of every call and tells callers the call may be recorded. If someone asks for a person, it transfers the call during office hours or takes a message for your team. You approve the answers and rules it uses before it goes live.
Can an AI receptionist answer insurance questions?
It can share general answers you approve, such as which plans you accept or whether you see Medicare patients, and it can note the caller's insurance name for your staff. It does not check eligibility, coverage or prior authorization. Those questions go to your team, who confirm the details before the visit.
Can it handle patient information under HIPAA?
Only after the right agreements are in place. Before any patient information goes through our system, your practice and AI2Market sign a Business Associate Agreement, and we turn on HIPAA protections under our platform provider's own agreement. We confirm in writing which features are covered before launch, and nothing else touches patient information. The free check uses no patient data.
How fast can we start?
We plan for one to two weeks from the day you approve the agent's answers. Reactivation texting can take longer, because carriers must approve business texting registration first. Nothing that involves patient information starts until the Business Associate Agreements are signed.
How much does an AI receptionist for a practice cost?
It depends on your call volume, the number of locations and lines, and the features you want, such as booking, call transfers or patient reactivation texts. AI2Market gives you a written quote after the free Front-Desk Check or a free 15-minute demo. The check and the demo cost nothing, and there is no obligation.
Get your Free Front-Desk Check
Jamie builds and manages each AI system himself. Talk to the person who builds it.